FAQ

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Q What about the warranty

A
Guarantee for one year or 1000 hours (accord to whichever reach first) from

ex-factory date.During the guarantee period,our company will provide the free

easy damaged spare part for problems caused by our quality of production or

raw material except the damageable spare parts of diesel engine caused by

customer's incorrect man made operation.After expiration, our company provides

cost parts maintenance for gen-set.
Q What is the difference between Prime power and Standby power?

A
Prime power is 12hours continous power,one hour 10% over load in every 12 running hours is allowed.

Standby power is the limit value of maximum output for emergency use. Overloading is prohibited
Q How to choose the power?

A Collect all power of your equipments,take the current into your consideration.
Q Which port do you often use when export?

A Fuzhou Port, or as customer request.
Q What is your MOQ?

A Above 1pc
Q What certifiicates do you have?

A We have CE, ISO. And we can apply for specific certificate for different country such as SONCAP for Nigeria, CIQ for Egypt, SASO for Saudi Arabia, etc
Q What is your lead time?

A About 30 days after receiving deposit or original L/C.But if your order with some special design, then the delivery time is longer.
Q What is your payment term?

A 30% T/T in advance, the rest payment before shipment. Or irrevocable L/C.
Q Do you offer OEM service?

A Yes

Quick Links

No. 2-1 Tanshi East Avenue, Jingxi Town, Minhou County, Fuzhou City, Fujian Province, China

Tel/fax: 0086 591 22917167/ 83210167

Cell Phone: +86-13067329688
Email: info@bosspowers.com